Shipping policy

At Ankavia Vanille, we ship your orders from France, with tracking on every parcel.

Dispatch times

Orders are prepared and shipped within 24 to 48 working hours after payment. You then receive a tracking number by email.

Carriers and delivery times

Estimated times from dispatch:

  • Mainland France (Colissimo): 2 to 4 working days
  • Belgium, Luxembourg, Netherlands, Germany, Austria, Spain, Portugal, Italy, Poland (Mondial Relay, pick-up point): 4 to 8 working days
  • Other EU countries and Switzerland (Colissimo): 4 to 8 working days
  • French overseas territories (Colissimo): 6 to 18 days
  • Côte d'Ivoire, Gabon, Mali, Mauritius (Colissimo): 7 to 15 working days

These times may be longer during the holiday season, in case of strikes or because of customs (overseas territories, Switzerland and non-EU countries).

Shipping costs

Costs are calculated automatically at checkout, based on the destination. Shipping is free from €35 in France, Europe and the French overseas territories.

For trade orders, request a quote on our Trade area.

Any questions?

Email us at contact@ankaviavanille.com or message us on WhatsApp at +33 7 45 26 88 55.